Securus Technologies Incorporation provides prison technology services in Texas- Dallas, Allen, and Carrollton- as well as in Atlanta, Georgia. It is also broken into other markets such as in Canada, Mexico, and the District of Columbia. Even though it has regional offices in all these areas, the head office is strategically located in Dallas. Since it was created in 1986, the company has been making acquisition after acquisition in the way of broadening its range of services. Some of the recently acquired companies include Guarded Exchange, Archonix Systems, Satellite Tracking of People, JLG Technologies, and DirectHit Systems.
Controlling the Correctional Market
With the said acquisitions, Securus Technologies has managed to take charge of the correctional market in the United States. To this end, the company serves over a million inmates distributed over 2600 correctional facilities. As the number of clients inflates, it necessitates the employment of additional staff. As such, Securus’ employee population has grown to a thousand people- most of whom are technology experts. Innovation has taken center stage in the management of the company, which has enabled it to develop tech solutions unmatched by none in the industry.
The Key Figures
At the center of Securus’ success is its long-serving CEO’s- Mr. Richard Falcone and Mr. Richard A. (Rick) Smith. The former retired in 2008 and was preceded by the latter. Under the leadership of Richard Smith, the company made investments of over $0.6 billion in developing its technological capacity over the recent past.
The good job by Richard Smith and Securus, in general, has not gone unnoticed. Prison officials and inmates’ family members write formal letters and send emails to the company detailing their experience with the tech products from the company. Richard authorized the publishing of some of these comments. In most of the comments, the clients talked about how life had become easy for them because of using Securus’ products. Prison officials were noting the tremendous improvement of security in their facilities since they started partnering with Securus.